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Technology

For 60 years Colonial® has adapted to and embraced new technologies that maximize revenue for clients and enhances customer satisfaction. Below are just some of our capabilities. If you have a project, and you think we can help, please click here and we will put our considerable experience to work for you and your bottom line. Click here to meet our team and see what we can do for you.

Yield Management

Colonial can offer a complimentary Yield Management Analysis for your facility. Utilizing your facilities basic information our dedicated Yield Management staff can make calculated and confident recommendations on price points, rate structures, and use allocations to maximize and enhance per space Yield across a facility or an entire portfolio.

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Reservations and Pre-booking

Colonial Parking® has partnered with ParkMe, Parking Panda, Best Parking and ParkWhiz as our primary providers of reservations and pre-booking services. In participating locations, we offer our customers a choice of simply reserving a spot for peace of mind or pre-booking at a great rate.

This popular and growing sales channel is generally applauded by our clients and customers as it provides both additional revenue and greater customer convenience. Let us put our experience in this area to work for your facility!

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Colonial Connect : Remote Management Center

The Remote Management Center can provide around the clock, high quality, and consistent customer assistance in your automated location. Leveraging IP based technology, this service can reduce location staffing while enhancing customer service and communication.

Colonial Parking has 55 locations connected to our Remote Management Center, hundreds of lanes of equipment, and services accounts ranging from simple 2 lane operations to complex multi-garage developments. Our Remote Management Center can function with any parking control system on the market today.

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Revenue and Access Control

From simple stand-alone pay machines to state of the art interconnected parking control systems, Colonial Parking can design it, get it installed, and most importantly operate it to its full potential.

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Enforcement

Colonial Parking can also control your unstaffed surface parking and has a variety of emerging technologies at our disposal to collect revenue, preserve your parking areas for authorized use, and generally enhance your visitor’s experience.

Whatever your challenges are, we have solutions that can help.

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Customer Care (Monthly Parking Permit Billing and Distribution)

Colonial has a seasoned, friendly, and knowledgeable staff to handle your monthly parkers via telephone, web site, or social media. We also have state of the art systems for permit distribution, billing, and Customer Care.

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